Refund Policy

Privacy Policy

Please review our Privacy Notice, which also governs your visit to this website, to understand our practices.

Term & Conditions

Pastel Creative Enterprise with office at No3. Bazar Niaga Ayer Hitam, Jalan Kluang, 86100 Ayer Hitam, Batu Pahat Johor, and company registration number 002300991-M, hereafter referred to as PASTELCREATIVE, owner of the website www.pastelcreative.com.my, hereafter referred to as WEBSITE,

through these Terms & Conditions establishes the rules to be followed by the Contracting Party. This service is aimed at people who want to design & print their idea in digital format, gift and other accessories utilizing the WEBSITE as a basis If you visit or shop at this website, you accept these conditions. Please read them carefully.

All the above Terms & Conditions are subject to amendments and may change from time to time without being notified to the customer.
The Client should check these Terms & Conditions from time to time calculated accordingly.

After having paid for the ordered products, the Contracting Party will no longer be able to withdraw from the purchase agreement, as the product is fully personalized and specially designed for him, which is the reason why, if the Contracting Party ever wants to withdraw from the purchase agreement, he will not receive any refund of the paid amount.

If the production of the ordered products has not been initiated yet, a voucher of the paid amount will be generated, deducting any expenses incurred.


Users' reviews

Add review