About the Design & Printing

Privacy Policy

Please review our Privacy Notice, which also governs your visit to this website, to understand our practices.

Term & Conditions

Pastel Creative Enterprise with office at No3. Bazar Niaga Ayer Hitam, Jalan Kluang, 86100 Ayer Hitam, Batu Pahat Johor, and company registration number 002300991-M, hereafter referred to as PASTELCREATIVE, owner of the website www.pastelcreative.com.my, hereafter referred to as WEBSITE,

through these Terms & Conditions establishes the rules to be followed by the Contracting Party. This service is aimed at people who want to design & print their idea in digital format, gift and other accessories utilizing the WEBSITE as a basis If you visit or shop at this website, you accept these conditions. Please read them carefully.

All the above Terms & Conditions are subject to amendments and may change from time to time without being notified to the customer.
The Client should check these Terms & Conditions from time to time calculated accordingly.

Design Charge

Design and print with us or just take the design fee are two different prices. Design & print is cheaper and you are not supplied with softcopy.For design fee only with softcopy please contact us for further discussion.WE WILL ONLY PROCEED THE JOB AFTER RECEIVING FULL PAYMENT & CUSTOMER CONFIRMATION ON FINAL ARTWORK.

Artwork Files

You are responsible for the design and the accuracy of your print-ready artwork files, and you must proofread all files carefully before submitting to PASTELCREATIVE . As postal regulations are subject to change, you are also responsible for complying with current mailing restrictions for your layouts. Check with your local Post Office for current guidelines and restrictions. Please use our product templates to assist you in creating print-ready files. We also offer design services for a fee.

You certify that you have the right to use the image(s) in your artwork files. DO NOT send any "one-of-kind" transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork.

Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. PASTELCREATIVE is unable to print sexually explicit materials, including photographic genitals, and violently explicit materials.

About Free Design?

Selected materials only, maximally 2 different designs with 3 modifications

Color accuracy and hardcopy proof.

PASTELCREATIVE will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements.
The accuracy of each color reproduction (of the final printed product) is guaranteed to be within 90% of the final proof you approved or PASTELCREATIVE will reprint your job at no charge. Please note that PASTELCREATIVE cannot guarantee color reproduction for your print-ready files if you:

  • Did not request a hardcopy proof; or
  • Purchased a product that does not feature a hardcopy proof option.

Please note that we accept no responsibility for color variations between submitted print-ready images and the actual artwork or product they represent.




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