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Privacy Policy/Notice

Privacy Policy

Please review our Privacy Notice, which also governs your visit to this website, to understand our practices.

Term & Conditions

Pastel Creative Enterprise with office at No3. Bazar Niaga Ayer Hitam, Jalan Kluang, 86100 Ayer Hitam, Batu Pahat Johor, and company registration number 002300991-M, hereafter referred to as PASTELCREATIVE, owner of the website www.pastelcreative.com.my, hereafter referred to as WEBSITE,

through these Terms & Conditions establishes the rules to be followed by the Contracting Party. This service is aimed at people who want to design & print their idea in digital format, gift and other accessories utilizing the WEBSITE as a basis If you visit or shop at this website, you accept these conditions. Please read them carefully.

All the above Terms & Conditions are subject to amendments and may change from time to time without being notified to the customer.
The Client should check these Terms & Conditions from time to time calculated accordingly.

IMPORTANT: PLEASE

REVIEW THIS PRIVACY POLICY BEFORE SUBMITTING ANY PERSONAL INFORMATION THROUGH THIS WEB SITE.

BY SUBMITTING PERSONAL INFORMATION THROUGH THIS ONLINE STORE, YOU ARE CONSENTING TO THE COLLECTION, USE, TRANSFER, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS ONLINE PRIVACY POLICY.

Scope of This Privacy Policy

This Privacy Policy (this "Privacy Policy") describes how Pastel Creative protects your privacy when you use this Web site.This Privacy Policy applies only to personal information collected through Pastel Creative Web sites. "Personal information" means information that identifies you personally, either alone or in combination with other information available to us.

Privacy Notices

This Privacy Policy may be supplemented or amended from time-to-time by "Privacy Notices" posted on this Web site. These Privacy Notices provide a level of detail that we cannot provide in this more general description of our privacy practices.

This Privacy Policy May Change

We reserve the right to update or modify this Privacy Policy, at any time and without prior notice, by posting the revised version of this Privacy Policy on this Web site. These changes will only apply to personal information we collect after we have posted the revised Privacy Policy. Your use of this Web site following any such change constitutes your agreement that all personal information collected from or about you through this Web site after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.

Children's Privacy

Our Web site is not directed at nor targeted to children. No one under the age of majority in his or her country may register on or use this Web site unless supervised by an adult. Since we require a credit card for purchases, we intend and reasonably presume that any financial transactions occurring on our site are transacted by or with the permission of the adult cardholder.If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will take reasonable steps to remove that information from our databases promptly.

What Personal Information Do We Collect Through this Web site?

Information You Volunteer. We collect the personal information you knowingly and voluntarily provide when you use this Web site, for example, the information you provide when you request information about products or services. This information may include your name, street and e-mail address, phone number, credit card information, and information used to verify your identity or to prevent fraud. Please note that your credit card information is merely passed through our servers en route to the applicable financial institution or "gateway" provider by us, in encrypted form, and is not viewed, used in any other way, nor stored by us.

Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information typically includes your IP address, the address of the web page you were visiting when you accessed this Web site, the name of your operating system (such as Windows® or Macintosh®), the name and version of your browser (such as Internet Explorer®), and the date and time of your visit. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

The information provided by your browser does not identify you personally. We use this non-personal information primarily to create statistics that help us improve the PASTEL CREATIVE Web sites and make them more compatible with the technology used by our visitors. However, if you have created a user identity on one of your visits to this Web site, we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs -- which contain visitors' IP addresses -- with the appropriate investigative authorities who could use that information to trace and identify individuals.

How Do We Use Your Personal Information?

PASTEL CREATIVE uses the personal information we collect on this Web site:

  • to take, process or deliver your order, process or obtain payment, or notify you of the status of your order;
  • in connection with keys, access codes or other information as may be required to permit you to receive products, updates or services;
  • for lead and additional revenue generation;
  • for security, credit or fraud prevention purposes;
  • to register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes;
  • to facilitate the renewal of subscriptions for products or services;
  • to provide you with effective customer service and/or technical support;
  • to provide you with a personalized shopping experience;
  • to provide you, with your consent, with product updates and upgrades, special offers, pricing information, newsletters, and any other information you request;
  • to undertake, with your consent, any other promotional activities; and
  • to improve this Web site, the customer experience, and related products or services.

How Can You Access and Correct Your Personal Information?

We strive to maintain the accuracy and integrity of the personal information in our databases and to keep that information up-to-date. We use community builder application for you to access your personal information as required by applicable law, so that you can correct inaccuracies or update your personal information.If you would like to review or correct your personal information, please log in.

How Do We Protect Your Personal Information?

We have industry standard measures in place to protect the security of the personal information we collect through this Web site.

It is important that you understand, however, that no Web site or database is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your password.

Different countries have different privacy laws and requirements. Please know, however, that no matter where your personal information is collected, used, transferred or stored, if it was collected through this Web site, it will be protected by the terms of this Privacy Policy and any Privacy Notices that apply to you.

BY SUBMITTING YOUR PERSONAL INFORMATION TO US THROUGH THIS WEB SITE, YOU ARE CONSENTING TO THE PROCESSING OF YOUR PERSONAL INFORMATION IN THE MALAYSIA OR IN ANY OTHER COUNTRY IN THE WORLD.

How Long Do We Retain Your Personal Information?

We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.

This Privacy Policy applies only to personal information collected through the PASTEL CREATIVE Web sites, that is, the Web sites on which this Privacy Policy is posted. It does not apply to personal information collected on any other Web site operated by PASTEL CREATIVE, nor to personal information collected on our partners', service providers' or any other Web sites. When you access other Web sites through a link on this Web site, please take a few minutes to review the terms of use and privacy statement posted on each Web site you visit.

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices,
please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS & CONDITIONS